Privacy Policy

This Privacy Policy explains how FIMA Carlo Frattini ("FIMA," "we," "our," or "us") collects, uses, stores, and protects your personal information when you visit our website (www.fimaindia.com) or interact with our services. Your privacy is important to us, and we are committed to ensuring that your data is protected in compliance with applicable data protection laws.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect several types of information to improve the user experience, provide services, and meet regulatory requirements. The data we collect may include:

Personal Identification Information (PII):

This includes any information that identifies you directly, such as:

• Name
• Email address
• Phone number
• Postal address

Non-Personal Identification Information:

This includes data that cannot be used to personally identify you, such as:

• Browser type
• IP address
• Device type
• Usage data (e.g., pages visited, time spent, etc.)
• Referring/Exit pages

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect information about how you interact with our website and services. Cookies help us:

• Improve user experience by remembering preferences
• Analyse website traffic and usage patterns
• Provide targeted advertising based on interests

How We Use Your Information

We use the collected data for various purposes, including:

We use the collected data for various purposes, including:

• To process and fulfill your orders.
• To communicate with you about products, services, and promotions.
• To manage customer support queries and requests.

Improving User Experience:

• To personalise the website experience based on your preferences.
• To analyse and enhance the functionality of our website.

Marketing:

• To send promotional emails or newsletters (you can opt-out at any time).
• To show targeted advertisements or offers based on your browsing habits (cookies).

Legal and Security:

• To comply with legal obligations.
• To prevent fraud and unauthorised activities.
• To ensure the security of the website and its users.

How We Protect Your Information

We take data protection seriously and employ a variety of security measures to ensure that your personal data is protected:

Encryption: We use secure encryption methods (such as SSL/TLS) to transmit sensitive information.

Access Control: Only authorised personnel have access to your personal information.

Data Storage: Your personal data is stored securely on servers, with regular backups to prevent data loss.

Third-Party Processors: We ensure that any third parties involved in processing your data comply with industry-standard security practices.

Sharing Your Information

FIMA does not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist with website operations or marketing.

Legal Requirements: We may disclose your information if required by law or in response to legal processes (such as a subpoena or court order).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Your Rights And Choices

As a user, you have certain rights regarding your personal information:

Access and Rectification: You have the right to access the personal data we hold about you and request corrections or updates if the information is inaccurate or incomplete.

Deletion: Deletion: You may request the deletion of your personal information, subject to certain legal and contractual obligations (e.g., if we need to retain your data for tax or accounting purposes).

Opting Out of Marketing: Opting Out of Marketing: You can unsubscribe from our promotional emails by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

Cookie Preferences: You can manage cookie settings through your browser or by using cookie preference tools provided on the website.

Data Portability: You may request a copy of your data in a structured, commonly used format if you wish to transfer it to another service.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted or anonymised.

International Data Transfers

If you are located outside India, please be aware that your data may be transferred to and processed in India. We will take all necessary steps to ensure that your data is handled securely and in accordance with applicable laws.

Changes To This Privacy Policy

FIMA reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to periodically review this page to stay informed about how we are protecting your information.

Governing Law And Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy shall be resolved through the exclusive jurisdiction of the courts in New Delhi, India..